All Ways to Contact Melbet
Users may reach the platform for a range of purposes, including account support, partnership proposals, affiliate programme inquiries, media and press contacts, legal questions, and corporate or investor communications. The table below outlines each available channel and the types of questions best suited for it.
| Communication Method | How to Contact | What Questions to Direct Here |
|---|---|---|
| Live Chat | Available on-site via the chat icon on the official page | Account issues, login problems, deposit and withdrawal questions, general platform queries requiring an immediate response |
| E-mail (General Support) | [email protected] | Detailed account queries, document submissions, verification follow-up, and matters requiring written confirmation |
| E-mail (Partnerships) | [email protected] | Affiliate programme inquiries, business development proposals, and co-marketing discussions |
| Phone | Listed on the official contact page | Urgent account or security matters where a direct voice conversation is preferred |
| Telegram | Official Melbet Telegram channel | Platform updates, promotional detail announcements, and general community messages |
| Official Melbet Instagram account | Brand updates and general user messages via the official profile | |
| Twitter / X | Official Melbet Twitter account | Public announcements, platform news, and open user messages |
| Official Melbet Facebook page | Community questions, platform updates, and direct messages to the official page |
Melbet Office Location and Official Contact Details
Melbet is operated by Pelican Entertainment B.V., a technology company registered in Curacao and holding a licence issued under the jurisdiction of Curacao eGaming. The platform serves users in Bangladesh through its international digital infrastructure, maintaining a secure and regulated environment for online gaming and sports betting. Below are the verified official contact details available on the platform.
Legal and Registration Details
- Operating Company: Pelican Entertainment B.V.;
- Registration Number: 152377;
- Registered Address: Abraham de Veerstraat 9, Willemstad, Curacao;
- Licence Authority: Curacao eGaming, Licence No. 8048/JAZ.
Official Contact Details
- General Support E-mail: [email protected];
- Partnerships E-mail: [email protected];
- Official Website: melbet.com.
A Note for Users in Bangladesh
Melbet does not maintain a physical office in Bangladesh. All user support and official communication for Bangladeshi users is conducted through the channels listed on this page. For account-specific matters, users are advised to use the on-site live chat or the official support e-mail address.